Contact Us

Last updated- September 2026

Have questions or need assistance? We’re here to help you study smoothly.

BGUPoints is an independent academic resource platform designed to help you prepare better. Whether you have a question about accessing your purchased notes, question banks, payment confirmation, or account details, our support team is available to assist you.

1.0 Direct Help Channels — Fast, verified student support.

Official Support Email

support@bairganiapoints.co.in

For purchase queries, technical access help, and official correspondence We generally reply within 24 to 48 hours.

WhatsApp Urgent Support

+91 62061 68057

For urgent payment confirmations or if your transaction was deducted during checkout and access needs immediate restoration.

Need instant guidance while browsing?Tap the button to talk with our team through the on-site live chat desk.

2.0 Physical Office & Working Hours — Our registered base in Bihar.

Physical Address

BGUPoints
Bairgania, Sitamarhi, Bihar – 843313, India

Support Desk Schedule

Monday – Saturday: 10:00 AM – 5:00 PM IST
Closed: Sundays, 2nd & last Saturday of the month.
Messages sent outside hours are addressed on the next working morning.

Payment Information Safety Warning

BGUPoints will never ask you to send your OTP, UPI PIN, ATM Card PIN, CVV, or passwords. When sending a payment screenshot to resolve an issue, please conceal or blur all sensitive card numbers or PINs.