Privacy Policy

1.0 Platform Ownership — Who operates BGUPoints.

BGUPoints is an independent educational initiative with its physical address at Bairgania, Sitamarhi, Bihar – 843313, India. BGUPoints is owned and operated by Chunni Khatoon. The platform is designed to provide BSEB and CBSE board exam study materials to school students.

2.0 Information We Collect — Only what is needed to serve you.

We do not collect unnecessary personal details. We only process:

• Google Sign-In: Your registered email address, name, and profile picture provided by Google/Firebase Authentication. We never manage or store independent passwords.
• Purchase Records: When you buy a note or all-in-one set, we record the resource ID, 365-day access validity date, Razorpay payment ID, and download timestamps to maintain your account access.
• Support Messages: Conversations via Live Chat or WhatsApp are retained only to verify and resolve your issue.

3.0 Payment Processing — Zero sensitive card or UPI storage.

All payments on BGUPoints are processed directly through Razorpay. BGUPoints does not ask for, store, or have access to your bank passwords, debit/credit card numbers, CVV codes, UPI PINs, or OTPs. All payment transactions are completed entirely within Razorpay’s encrypted gateway.

4.0 Platform Security, Diagnostics & Analytics — Keeping our platform fast, stable, and protected against abuse.

To ensure reliable note downloads, uninterrupted checkout flows, and protection against malicious bots or scrapers, BGUPoints integrates industry-standard production diagnostics:

• Security & Abuse Prevention: We use trusted security technologies to protect our services, APIs, and payment-related endpoints from automated abuse, unauthorized requests, and fraudulent activity. These safeguards help ensure that requests come from legitimate users and trusted environments.
• Error Monitoring & Technical Diagnostics: We use privacy-conscious monitoring tools to detect unexpected errors, broken pages, and technical issues. Limited diagnostic information, such as browser type, operating system, and error details, may be processed to improve reliability. We do not collect payment or private study data through these tools.
• Analytics & Consent: We use aggregated analytics tools to understand how visitors interact with our application, helping us optimize site navigation, performance, and content delivery. Analytics run according to your privacy preferences, which you can change anytime through the controls available on our website.

5.0 Personalized PDF Watermarking — Protecting against unauthorized leaks.

To prevent illegal re-uploading and piracy on external Telegram or YouTube channels, downloaded study notes embed a light, diagonal watermark displaying your registered Google email and license date. This watermark is non-intrusive and never covers handwritten derivations or text.

6.0 Students Under 18 — Parental guidance and permission.

BGUPoints is designed for school students. If you are under 18 years of age, please use the platform with the knowledge and permission of a parent or legal guardian. We do not use students' personal data for targeted advertising.

7.0 Email Communications & Marketing Preferences — Optional educational updates and platform offers.

Students and visitors may optionally choose to receive email notifications regarding new study notes, question banks, modules, pyqs, sets, and promotional offers, etc. Subscribing to email updates is entirely voluntary and is never required to access notes or complete purchases. You can easily manage your subscription or opt out at any time by selecting Email Preferences in the footer of our website.

8.0 Account Deletion & Contact — Your data removal rights.

You can request removal of your account and personal data at any time by emailing us at support@bairganiapoints.co.in. All data erasure requests are reviewed promptly to ensure student privacy is honored promptly.