Refund & Cancellation Policy
Last updated- September 2026
Clear and fair policies for digital purchases and payment resolutions.
Because paid study resources are delivered as instant digital downloads, please review our refund and cancellation terms below.
1.0 Digital Product Delivery — Immediate access & non-refundable situations.
All paid study resources, derivations, and all-in-one sets are delivered instantly into your account as downloadable PDFs upon payment confirmation. Because digital content cannot be returned once delivered, purchases are generally non-refundable if you selected the wrong class or changed your mind after access.
2.0 When a Refund is Granted — Genuine payment and technical errors.
All refund applications are reviewed individually, resolving genuine student payment issues fairly on a case-by-case basis:
- Duplicate Payment: If you were accidentally charged more than once for the same resource due to a network glitch, the extra payment will be refunded after verification.
- Payment Deducted But Access Failed: If money was debited from your account via Razorpay but access was not unlocked, and our team cannot restore access, a full refund will be provided.
- Technical Access Failure: If a verified technical error on our platform prevents you from reading or downloading your resource.
3.0 Processing Timeline — Initiated within 5–7 working days.
Once an eligible refund is verified and approved, it will be initiated to your original payment method (Bank Account, UPI, or Card through Razorpay) within 5 to 7 working days. The exact time for the amount to show in your bank account depends on your bank's clearing process.
4.0 How to Request a Refund — Reach out with transaction details.
Please message us with your registered Google email, Razorpay payment ID, and the note title via: